Strategic Plan / Managing for Results

Chester County Commissioners 2019

Chester County Commissioners: Terence Farrell, Michelle Kichline, and Kathi Cozzone  

We are committed to supporting our strategic plan that establishes priorities for the future of Chester County and increases accountability, transparency, and performance in Chester County Government.

Chester County has been recognized for its performance management leadership with the Certificate of Achievement in Performance Management from the International City/County Management Association. We are one of only 63 jurisdictions recognized in 2019.
ICMA Perf Mgmt Achievement-2019
Strategic Priorities 2019-2023
Health & Human Services
Protect vulnerable people in the community while promoting healthy choices.
Public Safety
Ensure safe and secure communities.
Support the growth and development of a strong and vibrant economy for all residents.
Growth, Preservation & Environment 
Manage growth and land use to preserve and optimize quality of life, effective transportation, and environmental assets for future generations.
Financial Management
Continue to exercise sound financial management and maintain the County's financial strength while minimizing the property tax burden.
Governance Pursue excellence through exceptional customer service, transparency, accountability, and innovation.

Strategic Plan Priorities and Goals

The Strategic Plan Priorities and Goals, along with detailed department strategic plans and results data, are published in the County's annual Approved Budget. Printable version of the Strategic Plan Priorities and Goals. 

Managing for Results

Managing for Results (MFR) makes it possible for Chester County departments to demonstrate accountability to taxpayers. MFR provides a common framework under which strategic planning, budgeting, and performance measurement is aligned in a unified process:

MFR Cycle

MFR Cycle jpeq

Quality of Life Survey

A countywide citizen survey was conducted as part of the review process for the Strategic Plan in 2009, 2013, and 2018. 


BOC Priorities Progress slide 2018 4Q