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Chester County Government News

Posted on: August 3, 2018

Chester County Implements Automated Secure Alarm Protocol as Part of 9-1-1


Earlier this week, Chester County became the third 9-1-1 Public Safety Answering Point (PSAP) in Pennsylvania to implement an Automated Secure Alarm Protocol (ASAP-to-PSAP service (ASAP®).  Launched in 2011, ASAP is a public-private partnership designed to increase the accuracy and efficiency of calls for service from alarm companies to 9-1-1 Public Safety Answering Points. The ASAP service uses industry-standard protocols developed cooperatively by the Association of Public-Safety Communications Officials and The Monitoring Association.  

Commenting on this new service, Chester County Department of Emergency Services Director Robert Kagel said, “Deploying ASAP-to-PSAP is another tool for Chester County to provide our citizens with the most efficient 9-1-1 service possible.  Having the information from alarm companies being entered into the computer-aided-dispatch system will save as much as two to three crucial minutes, and will help save lives and protect property.”

Vector Security was the first alarm monitoring company to go live with Chester County. Additional alarm companies are scheduled to go live in the upcoming days.

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